Terms & Conditions (USA)

Please read and understand the Terms and Conditions prior to placing your order.

Ordering

You may place your order in five ways:

By Phone

Call +1 607 266-8877 or 877 MITEGEN (648-3436).

Online

By Email

Email your order to orders@mitegen.com.

By Fax

Fax your order to +1 607 697-0400.

By Mail

Mail your order to:

• Mitegen, LLC
• P.O. Box 3867
• Ithaca, NY 14852
• USA

When placing your order, please be sure to provide the following information:

• Complete Bill To and Ship To addresses
• Fax, phone number, email address and name of the person to contact for delivery of the order.
• Credit Card Information (Cardholder's Name, Card Number, Expiration Date) (preferred) or Purchase order number.
• Catalog number and/or description of the product as well as the quantity needed.
• Your contact information: Name, phone, fax, email address.

We will attempt to maintain stock of all items. You will be notified in the event of a backorder.

Products and prices are subject to change without notice. Pricing will be confirmed at the time of your order.

No minimum order is required.

Our preferred payment terms are net 30 days, but if you require other terms please email your request.

Shipping

MiTeGen uses UPS Ground, UPS Second Day Air, and UPS Next Day Air delivery, but can also use FedEx Express-Saver, FedEx Two-Day and FedEx Priority Overnight delivery if requested, F.O.B. Point: Ithaca, NY 14850 U.S.A. Freight charges will be prepaid and added to your invoice. Freight charges may be charged to an institutional or personal account provided an account number is given.

Payment

You may pay for your order by check in USD, by credit card, or by wire/bank transfer.

Here are our order form and price list for email, fax and mail orders.